Extra Mile Services
1. Finding the Perfect Match
We believe long-term support is built on strong relationships. By leveraging technology and tools, we match clients with professionals based on their unique needs, preferences, and location. For example, we ensure that professionals are close to clients to make support more accessible and sustainable. Our systems are designed to make these connections seamless and effective.
2. Dedicated Quality Agents
To ensure our services consistently meet the highest standards, we assign dedicated agents to monitor and assess the quality of care. These agents regularly check in with clients, stakeholders, and families to evaluate progress, identify needs, and provide ongoing support.
3. Virtual Assistance Anytime
We offer virtual assistance that allows clients and stakeholders to ask questions, seek guidance, and resolve general issues whenever they need it. This service ensures that no question goes unanswered, fostering confidence and independence in everyday challenges.
4. Custom Resources and Training
We provide tailored resources, training, and materials for clients, parents, teachers, and professionals. Whether it’s creating a social history document or transforming a text-based schedule into a visually engaging one, we ensure everyone has access to tools that enhance understanding and collaboration.
5. Facilitating Social Events
We actively organize social events for peer clients to encourage connection and camaraderie. For instance, we arrange activities like board game sessions for clients with autism, creating opportunities for shared experiences and social growth.
6. Commitment to Modern Tools and Humanity
Our methods and tools are always up-to-date, reflecting the latest in research and technology. Beyond this, we prioritize humanity and respect in everything we do—ensuring that both clients and professionals feel valued, supported, and empowered.